Frequently Asked Questions
Inner Smiles Orthodontics
Your questions, answered—because your smile deserves clarity and comfort.
1. What age should my child see an orthodontist?
The American Association of Orthodontists recommends a first orthodontic checkup by age 7. Early evaluation doesn’t always mean early treatment—but it gives us the chance to monitor growth and prevent issues before they become more complex.
2. Do I need a referral to see you?
No referral is necessary! Whether you’re self-referred, recommended by your dentist, or just exploring options, we’re happy to see you for a complimentary consultation.
3. What happens at the first appointment?
Your complimentary consultation includes a quick orthodontic exam, and time to discuss your goals with Dr. Sheila. We’ll explain your treatment options and timing. We don’t do any records until you have a chance to review your insurance benefit and estimate for treatment.
4. Do you treat adults?
Absolutely. Adults of all ages seek orthodontic care with us—for aesthetics, bite correction, or to support restorative work. We offer discreet options like clear aligners and ceramic braces, and we love helping grown-ups smile with confidence.
5. Can I go between the Colorado Springs and Woodland Park offices?
Yes! You’re welcome to schedule at either of our two locations. Our team shares records and treatment plans seamlessly, so you can pick the location that’s most convenient—whether you live in town, commute, or split your time between the mountains and the city.
6. Do you accept my insurance?
We are in-network with most major PPO insurance plans. We’re happy to verify your benefits and help you maximize them. Our team can also guide patients who want to use FSA, HSA, or out-of-network reimbursement.
7. How much does treatment cost?
Every smile is unique. We provide personalized quotes after your consultation—but we also offer flexible, interest-free payment plans to fit most budgets. We believe finances shouldn’t stand in the way of excellent care.
8. Do you offer Invisalign or clear aligners?
Yes! We offer clear aligners. After examining your bite and alignment, we’ll let you know if aligners are the right choice for your goals.
9. Do you offer care for complex cases or jaw surgery?
Yes. Dr. Sheila has extensive experience in orthognathic (jaw) surgery cases, working closely with oral surgeons across Colorado Springs and at Fort Carson. We also provide coordinated care for cleft lip and palate patients through the Children’s Hospital Colorado team.
10. Do braces hurt?
You may feel some pressure or soreness in the first few days after starting or adjusting braces. It’s normal—and it means your teeth are moving! We’ll share tips for easing any discomfort and are just a call away if you need us.
11. How often will I need to come in?
Most patients come in every 6–10 weeks for adjustments or aligner check-ins. We’ll let you know your visit schedule based on your treatment plan—and we offer flexible appointment times to fit your life.
12. Can you help with retainers or second opinions?
Yes! Whether you’ve lost a retainer, had previous orthodontic care elsewhere, or just want another perspective, we’re happy to help. We welcome transfer patients and second opinions.
13. Do you work with military families?
Absolutely—and we’re honored to. Our practice has long-standing ties to the military community, including providing orthodontic care for active-duty service members undergoing orthognathic surgery at Fort Carson.
We understand the unique needs of military families, especially when it comes to transfers due to PCS (Permanent Change of Station). Whether you're arriving in Colorado Springs or preparing to relocate, we do everything we can to make your transition smooth and stress-free.
We coordinate with your previous or future orthodontist to transfer records, provide continuity of care, and avoid delays in treatment. Our team is also familiar with TRICARE Dental Program guidelines and can help you navigate eligibility or reimbursement questions.
Thank you for your service—we’re proud to serve you.
Still have questions?
We’d love to hear from you. Call us at (719) 268-7138 or send us a message—we’re here to support you every step of the way.